Social media infosec links April 28, 2014

Don't share your location with your friends on WhatsApp - Paul Ducklin - Naked Security

WhatsApp is an instant messaging app that, "allows you to exchange messages without have to pay for SMSes." Facebook recently acquired the app for $19 billion. With money like that you would assume that the app was solid form a security standpoint, except that it's not. Location information can be easily sniffed, without even needing to download the app. Just another reason why you shouldn't share your location information on social media.

5 essential tips for customer care people dealing with technical queries - Troy Hunt -

There's a right way to do customer service on social media and a wrong way.

What A Teenage Facebook Update Can Teach your Business - Lee Munson - Security Watch

Father sues school for wrongful dismissal; father wins case; daughter goes on Facebook and brags about trip to Europe courtesy of school, ending with "SUCK IT."; school refuses to pay because of breach of secrecy agreement; school wins, father likely pissed. Lesson: over sharing on social media is a very bad idea and could cost you financial.